Andrew Watson

Assistant Commissioner, Small Business Experience - Australian Taxation Office

Andrew Watson

Assistant Commissioner, Small Business Experience - Australian Taxation Office

Biography

Andrew is currently the Assistant Commissioner, Small Business Experience. In this role he is responsible for:

•       Understanding how small businesses engage with the tax and super systems

•       Collaborating with small businesses, industry groups and government agencies to shape the client experience and drive improved digital services

•       Helping small businesses manage cash-flow so sustainable and viable businesses can thrive, and

•       Advocating for small businesses within the ATO.

He has over 25 years of experience in the Australian Taxation Office.

In that time he has held a number of key leadership positions in the ATO with a focus in recent years on leading technology change. This has included:

–       Transitioning tax and BAS agents to the new ATO Online Services

–       Collaborating with software developers to successfully move tax agents from the Electronic Lodgment Service to the new Practitioner Lodgment System

–       The ATO’s contribution to the government’s regulation reform agenda

–       Leading the ATO’s work to detect and stop refund fraud

–       Working with third parties to improve the amount and timeliness of prefill information, and

–       Leading client engagement activity on treatment of employee share schemes and the subsequent introduction of the improved reporting of these.

Andrew holds a Bachelor of Economics from the University of Adelaide and a Masters of Business Administration (Public Sector Management) from Charles Sturt University.

You can connect with Andrew on LinkedIn

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